Here’s what people are saying about UniTel

When Fiber became an option for us at home and at work, we made the switch and would never think of going back to anything other than UniTel’s fiber.  It’s fast even with multiple computers and devices on it at once.  I don’t think about internet speed anymore (now it’s the devices that are the limiting factors!).   As a Realtor, I recommend UniTel’s fiber network to people I know moving to the area, and I extend that recommendation to everyone in UniTel’s service area.  We recently wired two of our rental buildings with fiber and those residents have been quite pleased with it.  Working with the service department on the install was easy and they did their best to minimize cost and visual impacts where we could.  A few tweaks were needed and the team was very accommodating and responded quickly.  All in all, the experience has been just as good as I had expected it would be – Wonderful!

Emily Newell, Associate Broker
Better Holmes and Gardens The Masiello Group

My wife and I are both Maine natives. We left the state in 2005 for employment reasons and relocated our family to Virginia. After 13 years of the fast paced metropolitan lifestyle with long hours spent commuting we decided we wanted to return to Maine to live a slower paced life and spend more time with aging family members. To accomplish this goal would require telecommuting, however, we wanted to live in a rural farming type community in central Maine. These two requirements would typically not be achievable in a rural area. Once we found a suitable property in Unity we reached out to Unitel to see if they would be willing to think outside the box. To our surprise we were able to achieve our objectives. The willingness of Unitel’s management and technical staffs to work with us to construct our fiber service was the deciding factor which allowed our family to move to this rural community. After 7 months of high speed internet service we are very pleased with the speed and reliability of the “Fiber To The Home” service. The service has not gone down once since it was put online. The reliability and speed of the fiber network is superior to any broadband service and I would recommend to anyone who is telecommuting to consider this technology. I used to associate fiber with only speed, however, I now associate it with reliability and speed. The only disadvantage, if you can call it that, for a telecommuter utilizing a fast reliable forward looking internet service provider like Unitel is there are no snow days. In Virginia 1” of snow shuts down everything.

Vaughn & Joan Hersey

My name is Gary Walker and I own a business, Downeast Welding Consultants and Inspections in Albion, ME, that requires my phone service to be dependable and also my internet connections to be reliable.

I operate my business out of my home and have clients, that include Pulp and Paper, Utilities and heavy construction, who are located worldwide and when they need my help; they need it now.

Like many home/business owners in today’s world I have done all of my own phone and computer wiring and there are times that I have been very frustrated with my connections and have contacted Unitel for assistance. The service that I received at my business has been exemplary. Same day service is often times available. For a nominal charge their men have checked all of my wiring, the connections, installation of filters as needed, and have been able to explain to me the reason for my problems and they have made corrections as required. To carry their service further, I use Mac computers and other Apple products in my business and I have been able to go to their Unitel/Uninets office and sit down with their staff and set up my computers whenever there has been an interface issue.

I must say that the Unitel company has always been responsive to my telephone/computer needs and I hope that others experience the same professional and personal service that they have to offer.

Gary Walker

We began our service with UniTel in 1998 and at that time land lines and DSL were the best you could purchase for internet and phone service.  Our property is at the “end” of the service line, so getting a strong signal with the internet was tricky.  Over the years, Mike and his team tirelessly worked to try to keep our service constant, offering creative solutions that were not customary, but helped keep our business up and running.  Today we continue to use UniTel as our primary provider for our internet and Unitel’s services have more then kept up with the times.   With fiber optics, we are running our alpaca farm “live cams” (think April the Giraffe) to all of our retail locations and around the globe, offering our customers a close up view of where the products are grown.  The improved speed of service and improved our online shopping and POS in our three retail shops.  This has had an impact of bringing thousands of tourists to Maine and to our small town of Unity.  Thank you UniTel for putting our Alpaca Farm and Retail Shops on the world wide map and for bringing our beautiful alpacas into the homes of residents, care facilities and schools.

Robin Fowler Pratt & Corry Pratt – Northern Solstice Alpaca Farms

I called your office a couple of days ago, I was having trouble with my internet service. The man that called me back was very helpful. He said that it looked like there was a problem with the phone line in my home and not my PC. He sent two men over and in no time they had found the problem and fixed it. A job well done by all.

James E. Hughes

Everyone knows how important phone services are to a business, and when things aren’t going like they should be, all it takes is a phone call and a UniTel service tech is at the door. You won’t find that with a big corporate company. When I requested the installation of high-speed internet at the Depot, UniTel had our computers up and running the very next day. Other companies I checked with told me it would be a two-week wait. Living in this small town and running a business here, it’s nice to know we have a top of the line phone company behind us.

Barry McCormick – Depot Store